Contact Us

Our customer service team is available 24 hours a day, ready to assist you via phone, email, or social media. We’ll ensure every step of your booking process is smooth and effortless.

Ready to book? Our dedicated team will help you find the most suitable room that meets your needs and offer the best deals.

Metland Hotels Group is part of PT Metropolitan Land Tbk, a leading property developer established in 1994. Committed to offering comfort, friendly service, and strategic locations across major cities in Indonesia, we strive to deliver the finest hospitality experience in all our properties.

Our 24/7 service commitment makes sure you get continuous support for booking convenience and quick solutions to any inquiries or issues during your stay.

1. What are the check-in and check-out times at Metland Hotel Bekasi?
   Check-in starts at 2:00 PM, and check-out is until 12:00 PM. Please contact our reception if you need to adjust your check-in or check-out time.
2. Is there free Wi-Fi access throughout the hotel?
   Certainly, guests can enjoy complimentary Wi-Fi access in all hotel areas.
3. Is free parking available for guests?
   Sure, complimentary self-parking is available for all guests.
4. Does the hotel have a swimming pool, and is it accessible for children?
   Absolutely! We have an outdoor pool that’s family-friendly, allowing children to splash around while parents relax by the poolside.
5. How far is the hotel from the nearest transportation hub?
   The hotel is approximately a 25-minute drive from Bekasi Station and about 40 minutes from Halim Perdanakusuma International Airport.
6. Are pets allowed in the hotel?
   We love pets, but unfortunately, they aren’t permitted inside our property.
7. Does the hotel have a restaurant, and what type of cuisine is served?
   Of course, we do. Our restaurant offers a delightful selection of traditional and international cuisines.
8. Does the hotel provide airport transfer or local transportation services?
   Indeed, we can arrange airport transfers or other local transport services with an additional charge. Please contact our reception to schedule your trip.
9. Does the hotel have meeting rooms for business events?
   Definitely! We rent 3 well-equipped meeting rooms ideal for business gatherings, training sessions, or any social events.
10. What types of rooms are available at Metland Hotel Bekasi?
    We offer 4 exclusive room types with modern-minimalist design: Superior King, Superior Twin, Deluxe, and Suite.